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SIA Licence Door Supervision Training


Who is this course for?

This course is for anyone who wants employment in licensed premises as a Door Supervisor.  The main role of a Door Supervisor is to determine the suitability of people entering the locations. The course also includes dealing with conflicts in pubs, clubs and other licensed premises that are open to the public.


Entry Requirements

Proof of identification (passport or drivers licence) is a requirement along with proof of address. No previous qualifications are needed to participate in this course.


Assessment and Certification

 You will be assessed on three multiple choice examinations and one practical assessment in which you will undergo a physical intervention. Upon completion of the course you will be awarded a certificate that is nationally recognised as part of your SIA License.
More information below.




July 2nd to 5th (Mon – Thur) 2012

157 Biscot Road, Luton, Bedfordshire, LU3 1AW

 More about this course
The main duty of a Door Supervisor is relatively straightforward; to basically maintain order on the premises in which they work. You have to consider venue policy and law admission when regulating admittance, either by the required dress code or the minimum age to enter the premises. Although a Door Supervisor must be firm with the individuals who do not meet the entry standards, they must also show politeness and create a comfortable and friendly atmosphere for those who do. If there is a problem with an individual that poses a threat to themselves or those around them then the Door Supervisor will intervene and deal with the situation in the correct manner. It is the customer’s well-being that is most important for a Door Supervisor.

Core Learning for Common Security Industry Knowledge (10 hours of which 5 hours must be contact time)

  • Session 1: Awareness of the Law in the Private Security Industry
  • Session 2: Health and Safety for the Private Security Operative
  • Session 3: Fire Safety Awareness
  • Session 4: Emergency Procedures
  • Session 5: The Private Security Industry
  • Session 6: Communication Skills and Customer Care


Door Supervisor Specialist Module (10 hours of which all must be contact time)

  • Session 1: Behavioural Standards
  • Session 2: Civil and Criminal Law
  • Session 3: Searching
  • Session 4: Arrest
  • Session 5: Drugs Awareness
  • Session 6: Recording Incidents and Crime Preservation
  • Session 7: Licensing Law
  • Session 8: Emergency Procedures


Conflict Management Module (8 hours of which 7 ½ hours must be contact time)

  • Session 1: Avoiding Conflict and Reducing Personal Risk
  • Session 2: Defusing Conflict
  • Session 3: Resolving and Learning from Conflict
  • Session 4b: Application of Communication Skills and Conflict Management for Door Supervisors


Physical Intervention Skills Module (10 hours of which 7 ½ hours must be contact time)

  • Session 1: Introduction to Physical Skills
  • Session 2: Disengagement Techniques
  • Session 3: Escorting Techniques


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